Jessie Taylor
DW Home candles are a popular choice for those who enjoy scented candles. With a range of fragrances, from Cookies & Cream Shake to Warm Tobacco Pipe, these candles are designed to fill your space with aroma. DW candles are available in various sizes, including larger containers and double wicks, and can be purchased from retailers like TJMaxx, Homegoods, and Amazon. While some customers praise the scent and durability of DW candles, others have expressed disappointment with inconsistent burn quality, wicks that don't burn evenly, and issues with customer service. Ultimately, the decision to purchase DW candles depends on individual preferences and experiences.
| Characteristics | Values |
|---|---|
| Scent | DW candles have a strong scent that fills the entire house. However, some users have complained about the scent being too weak or non-existent. |
| Burn Time | DW candles have a long burn time, but some users have experienced issues with the wicks burning out quickly or unevenly. |
| Value for Money | Opinions on value are divided, with some customers finding DW candles worth the price, while others consider them overpriced. |
| Customer Service | DW has received complaints about unresponsive customer service and long order turnaround times. |
| Packaging | DW candles have been praised for their gorgeous packaging. |
| Variety | DW offers a range of fragrances, including Apple Honey Butter, Cookies & Cream Shake, and Warm Tobacco Pipe. |
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What You'll Learn
DW candles have a good scent throw and burn time
DW Candles are a popular choice for many, with some customers praising their scent throw and burn time. The candles are available in a range of fragrances, including indulgent cookies and cream milkshake, warm tobacco pipe, and Apple Honey Butter.
Some customers have praised the scent throw of DW Candles, describing the fragrance as "heavenly" and "amazing". They note that the scent is strong enough to fill a room, yet not overpowering. The larger two-wick candles are said to have a longer burn time, making them ideal for larger spaces or for those who enjoy a longer-lasting fragrance.
One customer review mentions that the DW Home Large Double Wick Candle in Warm Tobacco Pipe has a good size and burn time. They appreciate that the fragrance fills their entire house, offering great value for money. Another review mentions that the candle is perfect for small rooms and has a nice, subtle fragrance.
However, it is important to consider mixed feedback. While some customers rave about the scent throw and burn time of DW Candles, others have experienced issues with wicks burning out quickly or unevenly. Some have also found the scent to be too subtle, preferring stronger fragrances.
Overall, DW Candles offer a range of fragrances with varying levels of scent throw and burn time. While some customers have experienced issues, others have praised the quality and value offered by these candles, especially when purchased from local markets or small businesses.
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They are affordable and easily accessible
DW Home candles are widely available at affordable price points, making them an attractive option for those seeking a good deal. They can be purchased from large retailers such as TJMaxx and Homegoods, as well as online marketplaces like Amazon. At Homegoods, for example, a DW Home candle costs $12.99, while prices on Amazon range from $24 to higher, depending on the size and fragrance.
The brand offers a variety of candle sizes, including larger containers, which provide excellent value for money in terms of both quality and burn time. The larger candles are ideal for those who prefer bigger sizes for a larger fragrance throw. DW's two-wick candles are particularly popular for their long burn time, consistent scent throw, and attractive jars.
While some customers have experienced issues with wicks burning out quickly or unevenly, others have praised the candles for their durability and long-lasting fragrance. The scent is described as pleasant and not overpowering, making it suitable for filling a room without becoming overwhelming.
DW Home candles are easily accessible through various retailers and online platforms, making them a convenient choice for those seeking an affordable and fragrant candle option. The brand offers a range of fragrances, from sweet and indulgent to more earthy and herbal scents, ensuring there is something for every preference.
Overall, DW Home candles offer a good balance of quality, fragrance, and affordability, making them a popular choice for those seeking a readily available candle option that won't break the bank.
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The scent stays clean and doesn't turn nasty
DW Home Candles have received mixed reviews online. While some customers have praised the scent and design of the candles, others have expressed disappointment with the lack of scent and issues with wicks burning out.
One positive review highlights that the scent of DW Home Candles stays clean and does not turn nasty. The reviewer mentions that the throw is a 6-7/10 for the 2-wick candle, but it burns for a long time and the scent remains consistent and pleasant throughout. The reviewer also mentions that the jars are cute and the candles are a good value for money at $10.
However, not all customers have had the same positive experience. Some customers have complained about the lack of scent in DW Home Candles, with one reviewer giving a 1-star rating because the candle had no smell when burned. Another customer mentioned that they had to keep the wicks trimmed to prevent sooting, and even then, the candles produced a lot of soot.
Overall, while some customers have been pleased with the performance and scent of DW Home Candles, others have been disappointed by the lack of scent and issues with wicks and sooting. It is important to consider the varied experiences shared by customers before making a purchase decision.
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The jars are cute and the wax is soft
DW Home Candles come in a variety of fragrances, including Apple Honey Butter, Cookies & Cream Shake, and Warm Tobacco Pipe. The candles are available in single-wick or double-wick varieties and are housed in jars with silicone-accented lids.
While opinions vary, some customers have praised the cute and gorgeous packaging and jar designs of DW candles. One customer review mentions that the jar is "very sturdy". The wax of DW candles is described by one customer as being soft, allowing for shorter burn times without creating a well.
DW candles are available in a range of sizes, with some customers noting that the candles are larger than expected. The candles are said to have a long burn time, although some reviews mention issues with wicks burning out or performing poorly.
In terms of scent, DW candles receive mixed reviews. Some customers rave about the fragrances, describing them as amazing, heavenly, and not overpowering. Others, however, express disappointment, stating that the scent is too weak or non-existent.
Overall, while DW candles have their fans, there are also some consistent criticisms regarding scent strength and wick performance. Despite this, the candles' packaging, jar designs, and soft wax are highlighted as positive features.
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Customer service is poor and unresponsive
While some customers have praised DW candles for their scent, durability, and value for money, others have expressed disappointment with their purchases. In particular, several customers have complained about unresponsive customer service and unacceptable order turnaround times.
One customer shared their experience of receiving an empty box after ordering six large lavender chamomile candles. Despite contacting DW Home immediately, they received no response to their three emails until 17 days later. The customer was then informed that they could not file a claim for the package because it had been delivered to a local post office for delivery, and DW stated they were not responsible for lost or stolen packages. The customer described the experience as the "worst customer service ever" and warned others to be cautious before purchasing from the company.
Another customer reported a similar issue, stating that their order was marked as shipped but never arrived. They expressed frustration with the delayed response and lack of accountability from DW Home. This customer also highlighted the inability to contact the company without an order number, making it challenging to resolve issues.
In addition to delivery and customer service concerns, some customers have mentioned issues with the candles themselves. For example, some have noted that the scent of the candles is weak or non-existent upon burning, contrary to their pleasant cold throw. Others have experienced problems with wicks burning out quickly or unevenly. These inconsistencies have led to mixed reviews, with some customers feeling hesitant to order directly from DW Home again.
While DW candles may offer attractive packaging and enticing fragrances, the company's unresponsive customer service and variable product quality have left some customers dissatisfied. These experiences highlight the importance of reliable customer support and consistent product performance in maintaining positive customer relationships.
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