Chloe Adams
Jackpot Candles is a small, family-owned business based in Buffalo, New York, that offers candles and bath bombs with surprise jewellery valued at $15 to $5,000 inside. The company has received mixed reviews, with some customers praising the quality of the products and fast delivery, while others have complained about issues with shipping and weak scents. Jackpot Candles has a rating of 4.1 stars from 392 reviews on Sitejabber, indicating that most customers are generally satisfied with their purchases.
| Characteristics | Values |
|---|---|
| Customer reviews | Mixed reviews, with some praising the product and customer service, while others complain about shipping delays and poor customer service |
| Product quality | Generally praised for scent and longevity, but some reviews mention issues with wicks and weak scent when burning |
| Product variety | Offers a range of candles, bath bombs, and tarts with different scents and jewelry options |
| Shipping | Some customers report fast shipping, while others experienced delays |
| Customer service | Mixed reviews, with some praising the company's responsiveness and others criticizing their lack of transparency regarding shipping delays |
| Pricing | Considered expensive by some customers |
| Jewelry value | Surprise jewelry valued at $15 to $5,000, but some customers express skepticism about the higher-value items |
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What You'll Learn
Jackpot Candles' products and scents
Jackpot Candles offers a range of scented candles and bath bombs. Their products are made from 100% soy wax and come in various scents, including fruity and ocean breeze. They also have a monthly subscription club where members receive exclusive bath bombs and candles with jewellery surprises.
The candles are described as boldly and highly scented, with some reviews noting that the scent is quite strong before lighting but becomes more subtle when the candle is lit. The Ocean Breeze scent, for example, was described as smelling "a little cheap" before lighting but "great" once lit.
In terms of performance, Jackpot Candles receive mixed reviews. Some customers have experienced issues with the wood wicks, which can be difficult to keep lit. Additionally, the candles may require regular wick trimming to prevent soot buildup. However, the wax melts evenly, and the burn time is reported to be between 60 and 80 hours, depending on the candle size.
The jewellery found inside the candles is valued at a minimum of $15, with a maximum prize value of $5000. The rings are said to be solid and of good quality, with customers commenting that they are gorgeous and make perfect gifts.
Overall, Jackpot Candles offer a range of scented products with long-lasting burn times and the added surprise of jewellery hidden inside. While there are some minor issues with wick performance, the candles are boldly scented and provide a unique unboxing experience with their jewellery surprises.
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$28.93
Customer reviews of Jackpot Candles
Jackpot Candles has received generally positive reviews from customers. The company has a rating of 4.1 stars out of 5 from 392 reviews on Sitejabber, with many customers praising the quality of the candles and bath bombs, as well as the fast delivery and pleasant shopping experience.
Several customers have commented on the pleasant scents of the candles, with one reviewer noting that the candles \"smell amazing\" and another stating that the scents are "not overpowering". The longevity of the candles has also been highlighted, with some reviewers mentioning that the candles burn for a long time.
The jewellery included in the candles has also received mixed feedback. While some customers have expressed excitement about finding jewellery worth up to $5,000 hidden inside, others have been disappointed with the plainness of the ring designs. In addition, some reviewers have mentioned issues with the wood wicks, which can be difficult to light and keep lit.
On Trustpilot, Jackpot Candles has received mixed reviews, with an average rating of 3.5 stars out of 5 from 63 reviews. Some customers have praised the company for its quick shipping and high-quality products, while others have complained about poor customer service and difficulties with receiving their orders.
Overall, while there are some negative reviews, the majority of customers seem to have had positive experiences with Jackpot Candles, praising the quality of the products, fast delivery, and pleasant shopping experience.
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Shipping and delivery experiences
On the other hand, several customers have complained about delayed shipping and delivery. One customer reported that they placed an order well in advance of Christmas but did not receive it until three weeks later. They also mentioned that they reached out to the company multiple times but did not receive a satisfactory response. Other customers have echoed similar experiences, with orders taking a long time to ship and customer service being unhelpful.
Overall, it appears that while some customers have had positive shipping and delivery experiences with Jackpot Candles, others have faced significant delays and challenges. It is worth noting that factors such as weather conditions and labour shortages may also impact shipping and delivery times, as mentioned by some customers.
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The quality of Jackpot Candles' products
Jackpot Candles is a family-owned small business based in Buffalo, NY. They make candles and tarts in the USA. Jackpot Candles uses 100% soy wax, which is cleaner and more environmentally friendly than many other wax alternatives. Soy wax also burns longer and can retain its scent for longer than other waxes.
The candles are infused with essential oils, and customers have generally reported being happy with the scents. However, some reviews mention that the candles smell stronger before they are lit than during burning. The candles are also reported to burn cleanly, without requiring adjustments to the wick or the need to dump out wax.
In addition to candles, Jackpot Candles also sells bath bombs, which have received positive reviews for their scent and appearance.
Overall, Jackpot Candles products seem to be of good quality, with many customers reporting satisfaction with their purchases. The company also seems responsive to customer issues, with one reviewer praising their customer service as "top-notch".
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The legitimacy of Jackpot Candles' products
Jackpot Candles is a family-owned small business based in Buffalo, New York. They make candles and tarts in the USA. Each Jackpot Candle contains a surprise piece of jewellery worth up to $5,000. Customers can choose to receive a necklace, earrings, or ring, and if they select a ring, they can specify their ring size. The candles are made with 100% soy wax, which is cleaner and more environmentally friendly than other common wax alternatives. Soy wax also burns longer and can hold scent for longer.
Reviews for Jackpot Candles are generally positive. On Trustpilot, the company has a rating of 4.1 stars from 392 reviews, with customers praising the quality of the candles and bath bombs, as well as the fast delivery. Many customers also mention that they appreciate the frequent discounts and deals offered by the company. However, some reviews mention issues with the wood wicks, which can be difficult to keep lit, and some customers have complained about weak scents.
On Amazon, the Jackpot Candles Cinnamon Bun Candle with Ring Inside has received mixed reviews. Some customers praise the scent and longevity of the candle, while others complain about the lack of scent and the plainness of the ring. One customer also reported that the ring they received began to tarnish and turn their finger blue.
Overall, Jackpot Candles appears to be a legitimate company that offers high-quality, long-lasting candles with unique features such as surprise jewellery and a variety of scent options. While there are some mixed reviews, the majority of customers seem to have positive experiences with the company and its products.
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Frequently asked questions
Yes, Jackpot Candles is a legitimate, family-owned small business based in Buffalo, NY. They sell candles and bath bombs with surprise jewellery inside.
Jackpot Candles has a rating of 4.1 stars from 392 reviews on Sitejabber, indicating that most customers are generally satisfied with their purchases. Reviews mention the quality of the products, fast delivery, and pleasant shopping experience. However, some reviews on Trustpilot and Reddit mention issues with shipping and customer service.
You can choose to receive a necklace, a pair of earrings, or a ring inside your Jackpot Candle. If you select a ring, you can specify your ring size. The jewellery is valued between $15 and $5,000.
Jackpot Candles are made with 100% premium natural soy wax and infused with essential oils. Soy wax is considered cleaner and more environmentally friendly than other common wax alternatives.
