Ben Carter
Jackpot Candles are scented candles with a twist: each candle contains a hidden piece of jewellery, ranging in value from $15 to $5000. The candles are made with natural soy wax and essential oils, and customers generally praise the strength of the scent and the quality of the wax. The jewellery is revealed when the wax melts, and customers can then appraise their item on the Jackpot Candles website. With prices similar to other mid-range candle brands, Jackpot Candles are considered a worthwhile purchase by many, especially as a gift. However, some customers have experienced issues with international shipping and ring sizing.
| Characteristics | Values |
|---|---|
| Fragrance Intensity | Strong, but not overpowering |
| Scent Variety | 19 different scents for ring candles and 20 for wax melts |
| Price | $24.95 (price of other brands with similar-sized candles) |
| Jewelry Value | Minimum of $15, maximum of $5,000 |
| Burn Time | 80 hours |
| Wax | Soy wax |
| Wick | Wooden wick |
| Shipping | Quick and accurate |
| Customer Service | Helpful and responsive |
| Presentation | Sturdy and solid glass jar with a sealable glass top |
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What You'll Learn
Jackpot Candles' scent variety
Jackpot Candles offers a wide variety of scents for their candles and bath bombs. The candles are scented with essential oils, and the reviews suggest that they give off just the right amount of scent". The candles are made from soy wax and come in two sizes: 8 oz and 12 oz. The 12-oz candles have a wooden wick, which provides a slower burn and a longer-lasting fragrance.
Some of the candle scents mentioned in the reviews include vanilla and sugar, Ocean Breeze, Mountain Mist, eucalyptus, and a "weird" grape scent. The Ocean Breeze scent was described as smelling "a little cheap" out of the box but improved once lit. The Mountain Mist scent was described as "light and calming without being cloying", and the vanilla and sugar scent was described as "delicious but not overpowering".
The bath bombs are also scented with essential oils and are made with shea butter and avocado oil. The bath bomb scents mentioned in the reviews include candy corn and pumpkin spice latte. The reviews suggest that the bath bombs could have a stronger scent.
In addition to the classic candle line, Jackpot Candles also offers seasonal lines and travel tins, which are smaller, 8-oz candles. They also have a monthly subscription called the "In Crowd Membership", where members receive a candle and a bath bomb each month, themed to different occasions such as Valentine's Day, Christmas, or Halloween.
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$29.97
The quality of the jewellery
Jackpot Candles are manufactured in the USA and are made with 100% natural soy wax, which gives the candles a longer lifespan. The candles come in two sizes: 12 ounces with a wooden wick, and 8-ounce travel tins. The wooden wick provides a slower burn, which means that the candle and its fragrance last longer.
The jewellery hidden inside the candles is valued at anywhere between $15 and $5,000. The jewellery is typically sealed in a foil pouch, with a code that can be used to appraise its value on the Jackpot Candles website. While the jewellery's value may not always meet expectations, customers are usually satisfied with what they receive. This is perhaps because the candle itself is a great gift, and its pleasant fragrance softens any disappointment over the jewellery.
Reviews of the jewellery's quality are mixed. One customer review mentions that a ring they received was appraised at $45, but it wore out after only four days of wear. Another review mentions that the ring sizes run small and that it's hard to order the correct size as everyone tends to order the largest size first. However, some customers have praised the jewellery's quality. One review mentions that the two rings they received, valued at $18 and $23, "both looked nice and felt like they were good quality". Another review mentions that the jewellery "isn't half bad", and the reviewer received a Swarovski crystal necklace in their candle.
Overall, while the quality of the jewellery may vary, the candles themselves have been praised for their strong fragrance and long burn time.
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Candle performance and burn time
Jackpot Candles are handmade in the US using all-natural soy wax. They come in two different sizes: 12 ounces and 8 ounces. The 12-ounce candle has a wooden wick, which burns slower and provides a longer fragrance lifespan. The 8-ounce candle is a travel tin that still comes with a ring. The wooden wicks can be tricky to light and keep lit, as one user found with their wood wick candle.
The candles have a strong scent throw and fill the whole room without having to burn the candle for too long. The scent is infused with essential oils and is not overpowering. One review states that the Ocean Breeze scent smelled a little cheap out of the box but was great when lit. Another review mentions that the Mountain Mist scent is light and calming without being cloying. The Hocus Pocus candle has a fruity scent that blends well with other scents.
The wax melts evenly and consistently, with a burn time of up to 80 hours for the 12-ounce candle. However, the wick needs to be trimmed to around 1/4 inch every few hours to prevent soot buildup. Scissors may be difficult to use for this purpose, and a wick trimmer is recommended.
The 12-ounce candle costs $24.95, which is in line with most other brands for the same size. The 8-ounce candle costs $31.95 as part of the monthly club membership, which includes a bath bomb. The jewelry inside the candles is valued at a minimum of $15 and a maximum of $5,000. The jewelry is made of good quality materials and does not break or tarnish easily. However, the ring sizes tend to run small, and it is difficult to order larger sizes.
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Customer service
Jackpot Candles has received mixed reviews for its customer service. While some customers have praised the company for its quick response time and helpfulness, others have expressed disappointment with the lack of support and slow delivery.
One customer from Canada reported that their first candle from Jackpot Candles arrived chipped and cracked, likely due to extra handling by a third-party shipping company. However, they were impressed with Jackpot Candles' customer service, which promptly responded to their email within a day and sent a replacement candle without any hassle. This positive experience earned the company a glowing review for its customer service.
On the other hand, a customer who purchased the Mountain Mist Necklace Candle encountered issues with the appraisal code for their ring. They had to contact the company three times and were still awaiting a response. This customer characterised the company as "shady" due to the issues with the appraisal code and the delayed delivery of their order, which took over a month to arrive. They felt that the company's advertising claims about the potential value of the ring were misleading.
Another customer reported a similar issue with their order, which did not arrive on time despite their proactive communication with the company. They described the customer service as "a waste of time," feeling that they were being placated without any concrete resolution.
In contrast, several customers have praised Jackpot Candles for their quick shipping and secure packaging. One customer mentioned that their order arrived before the estimated arrival date, and they were pleased with the quality and scent of the candles.
Overall, while there have been some negative experiences, the majority of customers seem to be generally satisfied with their purchases, as evidenced by the 4.1-star rating out of 392 reviews on Sitejabber.
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Value for money
Jackpot Candles are priced like a typical mid-range candle, with prices comparable to brands like Yankee Candle and Bath & Body Works. However, unlike these brands, Jackpot Candles come with a surprise piece of jewellery hidden inside, with values ranging from $15 to $5,000. For this reason, many customers believe that Jackpot Candles are worth the price.
The candles are made in the USA with 100% natural soy wax and essential oils, giving them a longer lifespan and a strong scent throw. They come in two sizes: 8oz and 12oz, with the larger size featuring a wooden wick that burns slower. The 12oz candle has an 80-hour burn time, although it requires regular wick trimming to prevent sooting.
The jewellery hidden inside the candles is revealed when the wax surrounding it melts. Customers can then appraise their piece of jewellery on the Jackpot Candles website using a code found on the packaging. While the jewellery may not be worth a lot, many customers are satisfied with what they receive, perhaps due to the excitement of the surprise element and the great-smelling candle. The rings, in particular, have been described as feeling like they are good quality.
In addition to their classic candle line, Jackpot Candles also offer seasonal lines and travel tins. They also have a monthly subscription service called the "In Crowd Membership", which costs $31.95 per month and includes one themed jewellery candle and one bath bomb delivered to your door.
Overall, Jackpot Candles offer good value for money, with customers praising the strength of the scent throw, the quality of the candles, and the excitement of the hidden jewellery.
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Frequently asked questions
Jackpot Candles are priced like a typical mid-range candle, with the added bonus of a piece of jewellery hidden inside. The jewellery's value ranges from $15 to $5,000. The candles are made from natural soy wax and come in a variety of scents. Overall, customers seem happy with the quality of the candles and the strength of the scent, making them worth the price.
The jewellery inside Jackpot Candles varies, it could be a ring, necklace, earrings, or something else. The jewellery is made from a variety of materials and customers have reported receiving Swarovski crystal necklaces and silver necklaces with semi-precious stones.
Customers have reported that the scent of Jackpot Candles is strong and fills the whole room without having to burn the candle for too long. The candles are infused with essential oils and come in a variety of fragrances, such as Ocean Breeze, Mountain Mist, and Birthday Cake. Some customers have said that the scent is not overpowering and creates a nice ambiance.
The burn time of Jackpot Candles varies depending on the size of the candle. The smaller, 8-ounce travel tins have a wooden wick that provides a slower burn. The larger, 12-ounce candles have a longer burn time of up to 80 hours.
