Ben Carter
Imperial Candles are a UK-based company that sells a range of items, including candles with hidden jewellery inside. The candles are made from soy wax and have a double wick feature, allowing for even burning and better scent distribution. The jewellery is wrapped in foil to protect it from the wax and can be worth anywhere from £10 to £2,000. Customers can select the type of jewellery they would like to find inside, including earrings, necklaces, bracelets, or rings, with the option to choose their ring size. The candles are known for their unique concept and high-quality scent, making them a popular gift choice. However, some customers have expressed concerns about slow delivery times and mixed experiences with customer service.
| Characteristics | Values |
|---|---|
| Burning time until the jewelry is revealed | Around 20 hours |
| Jewelry wrapping | Foil |
| Jewelry value | £10-£2,000 |
| Jewelry type | Earrings, necklaces, bracelets, rings |
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What You'll Learn
Burning time until the jewellery is revealed
Imperial Candles are beautifully-scented candles that include a piece of jewellery hidden inside. The jewellery is worth anywhere from £10 to £2,000. The candles are made from vegan soy wax, which is known for its ability to distribute scent evenly across a room. The candles also feature a double wick, which helps them burn evenly.
When burning an Imperial Candle, it will take around 20 hours for the foil wrapping to appear, indicating that the jewellery is close by. The exact burning time until the jewellery is revealed may vary depending on the size and type of candle, as well as the placement of the jewellery within the candle. However, based on reviews, it seems that the jewellery typically becomes visible within a few days of burning the candle for a few hours each day.
One reviewer mentioned that they burned their Imperial Candle for a handful of nights before the foil wrapping appeared. Another reviewer stated that they had purchased multiple Imperial Candles and that the burning time varied depending on the candle, but they did not provide specific timing details.
It's important to note that the jewellery in Imperial Candles is wrapped in foil to protect it from the wax. This foil wrapping is a clear indication that the jewellery is near, as it can be seen through the melted wax. Once the foil is visible, it may take a little longer to be able to unwrap it and reveal the jewellery inside completely.
The excitement of discovering the hidden jewellery, the scent of the candle, and the overall quality of Imperial Candles make them a unique and exciting experience for many customers.
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Value of the jewellery
Imperial Candles are a UK-based company that sells unique candles with a hidden piece of jewellery inside. The jewellery is worth anywhere from £10 to £2,000. The candles themselves are made from vegan soy wax, which is said to make for better scent distribution.
The type of jewellery you can expect to find inside an Imperial Candle includes earrings, necklaces, bracelets, and rings. If you opt for a ring, you can select your ring size to ensure it fits. The jewellery is wrapped in foil to protect it from the wax.
Reviews of Imperial Candles are mixed. Some people have praised the scent of the candles and the excitement of discovering the hidden jewellery, calling it "incredible value for money". Others have complained about slow delivery times and poor customer service.
One reviewer mentioned that they had only received low-value jewellery (£20-30) but were still happy with the product. Another reviewer was pleased with the quality of the jewellery, describing the bracelet they received as "very pretty, nice and dainty with added sparkle".
Overall, Imperial Candles offer a unique and exciting experience for customers, combining scent and surprise. While the jewellery may not always be worth the highest possible value, it seems that the candles themselves are of good quality and provide an enjoyable experience.
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Type of jewellery
Imperial Candles offers a unique experience with their scented candles, as each candle contains a hidden piece of jewellery. The type of jewellery you can expect to find in these candles varies, and you can choose from different options.
One option is to select a particular type of jewellery, such as earrings, necklaces, bracelets, or rings. This allows you to personalise your experience and ensure that you receive a piece that you are likely to wear. For example, if you choose earrings, you can expect to find a beautiful pair hidden within your candle, like the ones mentioned in a review of Diamond Empire, a similar company. If you opt for a ring, you can even select your ring size to ensure the perfect fit, as mentioned in a review of Imperial Candles.
Another option is to choose a mystery jewellery candle, where you can select your preferred type of jewellery but receive a random fragrance that may not be currently available on the website. This adds an element of surprise to your experience.
The jewellery you discover in your Imperial Candle can range in value, with some pieces worth up to £2,000. However, most reviews mention finding jewellery valued between £20 and £70. Regardless of the value, many customers have expressed delight with the jewellery they've discovered, describing the pieces as "stunning" and "pretty."
To find the hidden jewellery, you need to burn the candle until you see the wrapping foil, which protects the jewellery from the wax. This usually occurs around the 20-hour mark, as mentioned in a review of Imperial Candles.
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Scent of the candle
Imperial Candles offers a unique experience with their scented candles, each containing a hidden piece of jewellery. The candles are made from soy wax, which is known for its excellent scent distribution, ensuring that the fragrance fills the entire room.
The "Rainbow" Jewellery Candle is one of their popular options, featuring a bright and playful fragrance combination of pears, apples, plums, bananas, peaches, pineapples, berries, and florals. It is a delightful mix of fruity and floral scents, creating a cheerful and uplifting atmosphere. The "Find Sweetness in Every Slice" Pin Candle is another option, offering a unique scented candle concept with a surprise element.
In addition to their standard offerings, Imperial Candles also provides a Mystery Jewellery Candle. This candle adds an element of surprise, as the fragrance is randomly selected and may be a scent that is not currently available on their website. The mystery candle keeps customers intrigued and excited about their purchase.
The scent of the candles is a crucial part of the Imperial Candles experience. Their use of soy wax ensures that the fragrance is distributed evenly, creating a pleasant atmosphere. The candles are also known for their double wick feature, which helps the candle burn uniformly and prevents tunnelling.
The reviews of Imperial Candles are mixed. Some customers rave about the delightful scent of the candles, filling their homes with a lovely fragrance. Others have mentioned that the scent triggered an allergic reaction, causing swollen and red eyes. It is important for buyers to be aware of potential allergens and take necessary precautions. Overall, the scented candles from Imperial Candles offer an exciting experience with the added bonus of discovering a hidden piece of jewellery.
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$24.95
Customer service
On the one hand, some customers have expressed disappointment and frustration with their experiences. For example, one customer reported that they never received their order and that their attempts to contact customer service went unanswered. They characterized Imperial Candles as having the "worst customer service on planet Earth." Another customer shared a similar experience, stating that they never received their order and felt that the company was unresponsive to their inquiries. This customer ultimately regarded the company as a scam. In a separate instance, a customer paid extra for fast delivery but did not receive their order in time. They requested a refund for the delivery charge but were dissatisfied with the generic response they received from the company.
On the other hand, there are also customers who have praised their experiences with Imperial Candles. One customer, after discovering that their eyes had become swollen and red, believed that it was due to an allergic reaction to the candle scent. While this experience was negative, the customer appreciated the disclaimer on the website that warned of potential allergens. Additionally, this customer had ordered multiple times from Imperial Candles and expressed satisfaction with the candles and the jewellery inside. Another customer, after purchasing a candle for their partner, expressed delight in the scent and the surprise inside. They also mentioned that the presentation was lovely.
It is worth noting that the availability and responsiveness of customer service can significantly impact a customer's perception of a brand. In the case of Imperial Candles, there seem to be instances where customers felt their concerns were not adequately addressed, leading to disappointment and frustration. However, there are also customers who have not explicitly mentioned interacting with customer service but have praised their overall experience with the brand.
To enhance customer service, it is crucial to address inquiries and concerns promptly and individually, ensuring that each customer feels valued and appreciated. Active and efficient customer service can help build trust and foster long-term relationships with customers, ultimately contributing to the success and reputation of the brand.
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Frequently asked questions
The jewellery in Imperial Candles is wrapped in foil to keep the wax off it. You need to wait for the candle to burn down until you can see the foil wrapping. This usually happens around the 20-hour mark.
You can find earrings, necklaces, bracelets, or rings in Imperial Candles.
Yes, you can select your preferred type of jewellery when purchasing the candle.
Yes, if you opt for a ring, you can select your ring size.
The jewellery in Imperial Candles can range in value from £10 up to £2,000.
