Ben Carter
Colonial Candle offers a variety of shipping options to ensure customers receive their orders promptly. Typically, orders are shipped within 2-5 business days, excluding weekends and holidays. Orders placed during promotional periods or holidays may require additional processing time. Shipments within the continental US can be expected to arrive within 5-7 business days, while deliveries to Alaska and Hawaii can take up to 4 weeks. Colonial Candle also reserves the right to delay shipping during warm months to ensure the quality of their products, which are sensitive to heat.
| Characteristics | Values |
|---|---|
| Time taken to ship | 2-3 business days from receipt of order |
| Time taken to arrive | 5-7 business days for shipments within the continental U.S. |
| Time taken for shipments to Alaska, Hawaii, and APO and FPO orders | Up to 4 weeks |
| Free shipping | On U.S. domestic orders over $100 |
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What You'll Learn
Shipping times vary by location
Shipping times for Colonial Candle products vary depending on the location of delivery. Orders typically take 2-3 business days to ship from receipt of order, excluding weekends and public holidays. During promotional periods and holidays, additional processing time may be required.
For shipments within the continental US, delivery can be expected within 5-7 business days. However, shipments to Alaska and Hawaii can take significantly longer, with an estimated delivery time of up to 4 weeks. It's important to note that Colonial Candle does not ship to PO boxes or APO and FPO addresses.
The time-sensitive nature of candle products means that Colonial Candle may delay shipping during warm weather months to limit exposure to hot warehouses. As a result, orders placed from Wednesday to Friday may be shipped the following Monday to ensure product quality.
During high season, the lead time from receipt of order to shipment may increase by 1-2 business days. Once shipped, the delivery time can range from 2 to 7 days, depending on the location and carrier.
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Orders placed on weekends are processed within two business days
When it comes to shipping, Colonial Candle ensures that orders are promptly processed and dispatched. Their standard lead time from receiving the order to shipping from their distribution centre is typically 2 to 4 business days, with most orders shipped within 2 to 3 business days. This excludes weekends, so if you place your order on a Saturday or Sunday, it will be processed within the next two business days. For example, if you place an order on a Sunday, it will be processed by the following Tuesday.
It's important to note that orders placed during promotional periods or holidays may require additional processing time. In such cases, your order may take a little longer to be dispatched. Additionally, during the high season, you can expect an extra 1 to 2 business days for processing.
Once your order has been shipped, you will receive an email with a tracking number. It can take up to 24 hours for the tracking information to update, so don't be concerned if it doesn't show any progress immediately. The delivery time will depend on your location, but for shipments within the continental US, you can generally expect your package to arrive within 5 to 7 business days.
For shipments to Alaska, Hawaii, and certain other locations, the delivery time can be longer, taking up to 4 weeks. Colonial Candle also reserves the right to delay shipping during warm weather months to ensure the quality of their products, as they try to limit the time spent in hot warehouses. So, if you place an order during these months, your shipment may be slightly delayed to protect your candles from potential melting.
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Shipments to Alaska and Hawaii can take up to four weeks
Colonial Candle offers a standard lead time of 2 to 4 business days from the receipt of the purchase order to the shipment from their distribution centre. However, shipments to Alaska and Hawaii can take up to four weeks to be delivered. This extended delivery time also applies to APO and FPO addresses. The time taken for shipping depends on the location and the carrier, which is usually FedEx Ground Services.
The time taken for shipments to Alaska and Hawaii to arrive can be up to four weeks due to the remote nature of these states. They are not part of the contiguous United States, so shipments have to travel further distances to reach these destinations. Additionally, Alaska and Hawaii are not as easily accessible as the continental US, which can increase the time it takes for deliveries to be made.
Colonial Candle also tries to limit the time its products spend in hot warehouses due to the nature of its merchandise. As a result, the company may delay shipping without notice during warm weather months to prevent its candles from melting. This delay can contribute to the extended shipping time for Alaska and Hawaii orders.
It is important to note that the shipping time for Alaska and Hawaii orders is an estimate, and actual delivery times may vary. Orders placed during promotional periods or holidays may require additional processing time, and shipments to these states may be subject to unforeseen delays. Customers can track their orders using the "View My Order" link in the confirmation email or by contacting customer service for more information.
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Colonial Candle uses FedEx Ground Services
Colonial Candle offers a range of shipping options to ensure customers receive their orders in a timely and efficient manner. One of the key shipping services they utilise is FedEx Ground Services. This shipping method is a reliable and cost-effective option for ground deliveries within the United States.
FedEx Ground Services provides Colonial Candle with the ability to reach a wide range of destinations across the country. It offers a comprehensive network of trucks and delivery personnel to ensure packages are delivered promptly and securely. The service typically caters to residential deliveries and businesses that do not require expedited shipping.
By using FedEx Ground Services, Colonial Candle can take advantage of competitive shipping rates, which are determined by the best rates and services available. This allows them to optimise their shipping costs while still providing reliable delivery services to their customers.
The delivery time for FedEx Ground Services varies depending on the location. Typically, it takes 2-7 days for the carrier to deliver packages once they have been shipped from the Colonial Candle warehouse. However, during high seasons or promotional periods, the delivery time may be extended by 1-2 business days.
Colonial Candle's utilisation of FedEx Ground Services ensures that customers can receive their orders within a reasonable timeframe while also benefiting from competitive shipping rates. This shipping method is particularly suitable for customers who do not require expedited shipping and are located within the standard delivery range of FedEx Ground Services.
It's important to note that Colonial Candle also offers free shipping for domestic orders over a certain amount, which can further enhance the attractiveness of their shipping services.
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Free shipping is offered on orders over $75
Colonial Candle offers free shipping on orders over $75 within the contiguous United States. This offer is applicable to standard shipping, which typically takes 3-7 business days to arrive, depending on the destination address. With free shipping, customers can expect the same delivery standards and quality service that Colonial Candle is known for. Orders are carefully packaged and dispatched promptly to ensure timely delivery. During the checkout process, simply select the free shipping option when your order total exceeds $75, and enjoy the convenience of having your candles and accessories delivered directly to your doorstep without any additional cost. It's important to note that the free shipping offer might not be applicable for rush or expedited shipping options, and some restrictions may apply for remote or rural addresses. Please refer to Colonial Candle's shipping policy or contact their customer support for more detailed information regarding eligibility and specific delivery estimates for your location. By taking advantage of free shipping on orders over $75, you can indulge in your favourite Colonial Candle products without worrying about additional shipping charges.
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Frequently asked questions
It takes 5-7 business days for shipments to the continental US to arrive.
Shipments to Alaska and Hawaii can take up to 4 weeks to arrive.
Colonial Candle usually takes 2-3 business days to process an order before shipping. During high season, it can take 1-2 business days longer.
