Brooke Martin
Audible is an Amazon-owned subscription service that provides users with audiobooks, podcasts, and exclusive original content. While the service offers a free 30-day trial, some users have reported difficulties in cancelling their membership. This process is made more challenging when the subscription was initially purchased through the mobile app, as the cancellation option is not available on the mobile site. To successfully cancel an Audible subscription, users must log into the full desktop website and navigate to their account settings, where they can find the option to cancel their membership.
| Characteristics | Values |
|---|---|
| Subscription cancellation | Cancel directly with Audible if you subscribed directly. |
| Use the Settings app, tap your name, then Subscriptions, then the subscription, and finally Cancel Subscription. | |
| Use the Audible website: log in, select Account Details, then Cancel Membership. | |
| Use the Google app store or Apple/Android app store if that's where you bought the subscription. | |
| Use the Audible.com full site, not the mobile site. | |
| Cancel through Amazon if you are an Amazon Prime member. | |
| Trial membership | 30-day free trial |
| 2 free credits for first trial for Amazon Prime members (1 credit = 1 title) | |
| Standard trial includes 1 credit | |
| No commitment; cancel anytime before the trial ends with no charge | |
| Membership | $14.95 per month after the free trial |
| Premium Plus members get credits for titles in the premium selection | |
| Exclusive member sales and discounts on additional purchases |
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What You'll Learn
Cancelling an Audible membership via the website
To cancel an Audible membership via the website, you must first ensure that you are on the desktop website, as the option to cancel is not available on the mobile website. Then, follow these steps:
- Log in to your Audible account on the Audible website.
- Hover over your name at the top of the page to open a drop-down menu.
- Select “Account Details” from the menu.
- Scroll down and click on “Cancel membership”.
- Follow the prompts to confirm your cancellation.
You will receive an email confirmation once your membership has been successfully canceled. It is important to note that if you subscribed via the app, there may be no option to cancel via the website, and you may have to cancel through the app store or Google Play Store instead. Additionally, some users have reported difficulty finding the cancellation option on the website, even when they subscribed through the website. In such cases, it may be necessary to reach out to Audible's customer support for assistance.
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Cancelling an Audible subscription on iOS
If you're having trouble cancelling your Audible subscription on iOS, you're not alone. Many people have found the process challenging, with some even accusing the company of making it difficult on purpose. Here's a step-by-step guide to help you through the process:
First, open the Apple App Store on your device. Go to your subscriptions, find Audible, and select it. This is where you will be able to cancel your subscription.
If you don't see a "Cancel Subscription" button, you may need to scroll down to find it. It's important to note that if you see an expiration message in red text, or wording that says "Expires on [date]," your subscription is already cancelled.
If you are billed directly by Audible, you will need to take a different approach. Visit https://help.audible.com/s/article/how-can-I-cancel-my-membership?language=en_US. Here, you should be able to find instructions on how to cancel your subscription.
Alternatively, you can try cancelling through Audible's website. Log in to your account and look for a "Chat" or "Contact Us" feature. Despite their efforts to retain your subscription, you can navigate the prompts to find the cancellation option.
Remember, if you're using an iPhone, you won't be able to cancel your Audible subscription through the app or the mobile website. You will need to use the full website, which you can access by scrolling to the bottom of the mobile site and clicking "View Full Site."
By following these steps, you should be able to successfully cancel your Audible subscription on iOS. While the process may not be straightforward, knowing where to look and what to expect will make it easier to navigate.
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Cancelling an Audible subscription on Android
If you signed up for Audible through the app store, you will need to cancel your subscription through the app store. You won't be able to cancel your subscription through the Audible website or app.
To cancel your Audible subscription on an Android device, follow these steps:
- Open the Google Play Store app.
- Tap your profile icon and select "Payments and Subscriptions".
- Find "Audible" from the list, tap on it, and select "Manage".
- Tap "Cancel subscription" and follow the prompts to confirm the cancellation.
Alternatively, you can pause or close your virtual card to prevent further subscription charges. This won't affect your real card or bank account. However, you must still contact Audible to complete the cancellation process.
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Cancelling an Audible subscription on Amazon
To cancel an Audible subscription on Amazon, you must first ensure that you have legal access to the account that is subscribed to Amazon and Audible.
Cancelling Audible Subscription on Amazon via the Audible Website
- Log into your Audible account on the Audible website.
- Go to the "Account Details" section under your account menu.
- Click on "Membership details".
- Find the option to cancel your membership and follow the prompts.
Cancelling Audible Subscription on Amazon via Amazon's Website
- Log into your Amazon account.
- Navigate to the "Memberships and Subscriptions" section.
- Find Audible and select the option to cancel your subscription.
You can also contact Audible's customer service by phone at 1 (888) 283-5051, by email at [email protected], or via live chat on the Audible website. They will guide you through the cancellation process.
Please note that the Audible app does not offer a direct cancellation feature, but it can redirect you to the Audible website, where you can cancel your membership.
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Audible's free trial and membership plans
Audible is a membership service that provides customers with audiobooks, podcasts, and exclusive originals. The service has over 1 million options to choose from, including bestsellers and new releases. Audible offers a free 30-day trial for new customers, during which they can listen to thousands of audiobooks, podcasts, and Audible Originals. After the trial period, Audible offers two membership plans: Audible Plus and Audible Premium Plus.
Audible Plus is the entry-level subscription tier, costing $7.95 per month. This plan offers unlimited streaming and listening from the Audible Plus Catalog, which includes thousands of titles. Members also receive a 30% discount across the entire Audible store.
Audible Premium Plus, on the other hand, costs $14.95 per month. This plan includes access to all the titles in the Audible Plus Catalog, as well as additional credits that can be used to purchase books from the premium selection. Premium Plus members also get access to exclusive member sales and discounts on all additional purchases.
Audible does not currently offer family plans. However, Amazon Prime members can start their first Audible trial with two free credits, which can be used on any bestsellers or new releases. Additionally, Amazon Household Library allows users to share their audiobooks across devices with another family member.
Audible memberships can be cancelled at any time without any fees. Members can also switch plans at any time and have the option to download titles to listen to offline.
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Frequently asked questions
Go into your App Store account, click on your profile in the top right corner, go into "Subscriptions", and click "Cancel Subscription" under Audible.
Open the Settings app, tap your name, tap "Subscriptions", tap your Audible subscription, and tap "Cancel Subscription".
Log in to your Audible account on the Audible website, hover over your name at the top of the page, select "Account Details", scroll down and click "Cancel Membership", and follow the prompts to confirm.
Log in to your Amazon account on the Amazon website (not the app), select your username from the top navigation, and follow the prompts to cancel your Audible subscription.
Yes, you can pause your membership instead of cancelling it. This option may appear when you try to cancel your subscription through the Audible website.
