Tyler Brooks
Foreverwick Candles is a company that sells candles with diamonds inside. The company has received mixed reviews, with some customers praising the product and the customer service, while others have expressed concerns about misleading advertising, poor quality, and issues with shipping and customer service. The company has a rating of 1.8/5 on Trustpilot and is not accredited by the Better Business Bureau, with 74 complaints filed against the business. Some customers have also expressed concerns about the legitimacy of the company, with some calling it a scam.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 1.8 / 5 |
| Reviews | Mixed |
| Diamond inclusion | Yes |
| Diamond value | $12,000 (advertised), $20 (actual) |
| Diamond size | Small |
| Price | $50+ |
| Shipping | Slow |
| Customer service | Poor |
| Cancellation policy | Difficult |
| Accreditation | Not BBB accredited |
| Business address | 333 N Oakley Blvd, Chicago, IL 60612-2266 |
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What You'll Learn
Foreverwick Candles has a 1.8/5 rating on Trustpilot
One customer reported that they had ordered two candles with expected 2-5 business days shipping, but even after three weeks, they had not received their order. They further mentioned that their attempts to contact customer service via email and Instagram went unanswered. Another customer shared a similar experience, stating that their order, which included four candles with diamonds, a diamond bath bomb, and a separate diamond, arrived weeks late and was missing the bath bomb. Despite their attempts to resolve the issue, they felt that customer service was unresponsive and only offered them a discount that was already available to everyone else.
Other customers have expressed disappointment with the size and value of the diamonds found in their candles. One customer who had burned through three out of six candles mentioned that the diamonds they received were "very small, almost microscopic" and valued at no more than $20 each. This contrasts with the impression given by Foreverwick's advertising, which suggests the potential for finding a $12,000 diamond in their candles. While the company does include genuine diamonds in their products, it is important to note that these diamonds are of a much smaller size and value than what some customers might expect based on the marketing.
In addition to concerns about diamond value and customer service, some reviewers have also questioned the quality of Foreverwick candles. One customer mentioned that the wicks of their candles were off-centered, affecting the burning performance.
However, it is worth noting that not all reviews of Foreverwick Candles are negative. Some customers have praised the unique concept of finding a diamond in each candle and have expressed satisfaction with the scent and overall experience. A few positive reviews mention the responsive and diligent customer service provided by Foreverwick in replacing broken or missing items.
The mixed reviews of Foreverwick Candles on Trustpilot highlight the varied experiences customers have had with the company. While some have encountered issues with shipping, customer service, and misleading advertising, others have enjoyed the product and the creative concept it offers.
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The company is not Better Business Bureau (BBB) accredited
Foreverwick Candle is a company that sells scented candles with diamonds inside. The company is not Better Business Bureau (BBB) accredited. BBB accreditation requires a business to agree to BBB Standards for Trust and pass a vetting process.
Foreverwick Candle has received a number of negative reviews online, with customers complaining about misleading advertising, poor quality, slow shipping, and unresponsive customer service. Several customers have also noted that the diamonds they received were very small and not worth the price of the candle.
One customer reported that they had made an order of over $300 during a sale and immediately tried to cancel the order, but received a "long-drawn-out" email from the company begging them not to cancel. Another customer noted that the company always seems to be having sales, and it is unclear whether customers are actually getting a good deal.
Despite the negative reviews, some customers have expressed satisfaction with Foreverwick Candle's products and customer service. It is worth noting that the company has a rating of 1.8/5 on Trustpilot, which indicates that a significant number of customers have had negative experiences with the company.
Overall, while Foreverwick Candle may not be a scam, it is important to approach the company with caution due to the lack of BBB accreditation and the mixed reviews. Customers considering purchasing from Foreverwick Candle should be aware of the potential risks and may want to consider alternative options.
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Customers have complained about the quality of the diamonds in the candles
Foreverwick Candles are a unique product that promises a diamond in every candle. The company advertises that each candle contains a "genuine diamond", and that customers can collect ten diamonds and have them set into a ring or other jewellery. However, some customers have complained about the quality of the diamonds they received.
One customer on Trustpilot commented that they had burned through three out of six candles and that all the diamonds they received were "very small, almost microscopic and none of them have been over a $20 value". They also mentioned that the company's advertising is misleading, as it suggests that there could be a $12,000 diamond in the candle, but fails to mention that it is actually a name draw to win a diamond of that value. Another customer on Trustpilot mentioned that their diamond was "tiny".
While some customers have been disappointed with the size of the diamonds they received, others seem to have had a more positive experience. One customer on Trustpilot mentioned that they loved the concept of the candles and the diamonds could be collected or exchanged for jewellery. They also praised the company's customer service and quick shipping times. Another customer on the same platform mentioned that they received a candle as a gift and loved the diamond inside.
It's worth noting that Foreverwick Candles are not BBB accredited and have a poor rating of 1.8 / 5 on Trustpilot. The company has also received complaints about their customer service and shipping times. Overall, while some customers have been disappointed with the size of the diamonds in Foreverwick Candles, others seem to have had a more positive experience with the product and the company's customer service.
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The company has been accused of misleading advertising
Foreverwick Candles, a company that sells diamond-filled scented candles, has received criticism for its advertising practices. The company has faced accusations of misleading advertising, with some customers expressing concerns that the company's marketing strategies are deceptive.
One of the main points of contention is the implication that there is a chance to find a valuable diamond worth up to $12,000 hidden within their candles. However, it has been revealed that this is not an accurate representation of the company's diamond distribution method. In reality, the $12,000 diamond is not randomly placed inside a candle but is instead awarded to a customer through a name draw. This discrepancy between the advertised chance of finding a high-value diamond and the actual odds has left some customers feeling misled.
Additionally, customers have reported that the diamonds they have found in their candles are significantly smaller and less valuable than anticipated. While the company promotes the inclusion of genuine diamonds in their products, the reality is that these diamonds are often described as minuscule and carry a value of around $20 or less. This discrepancy between expectations and reality has led to disappointment and accusations of false advertising.
The company has also been criticized for its pricing strategies. Customers have noted that Foreverwick Candles frequently advertises sales and discounts, creating the impression of a bargain. However, some have questioned whether these sales are genuine, as the candles never seem to be sold at the full price listed. This practice of perpetual sales creates a sense of urgency and encourages customers to make impulse purchases, which some may consider a manipulative marketing tactic.
Furthermore, there have been mixed reviews regarding the quality of the candles themselves. Some customers have reported issues with wicks being off-center, inconsistent diamond sizes, and poor customer service experiences. These factors have contributed to a perception of misleading advertising, as the company promotes high-quality hand-poured candles, while the actual product may fall short of these expectations.
While Foreverwick Candles maintains that their diamonds are genuine and that their candles offer a unique and romantic experience, the discrepancy between customer expectations and their actual experiences has fueled accusations of misleading advertising.
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Some customers have praised the scent of the candles
Foreverwick Candles have received mixed reviews online. While some customers have praised the scent of the candles, others have criticised the company's customer service, shipping times, and misleading advertising.
Some customers have praised the scent of Foreverwick Candles, describing the fragrance as "amazing" and "great". One customer wrote that they love the candles, not only because of the diamond inside but also because of their pleasant aroma. They described the scent as a "lovely aroma" and claimed that it would make anyone a return customer.
Another reviewer mentioned that the candle smelled as good as their usual Bath & Body Works candles, which are their go-to. They also noted that Foreverwick Candles last longer than regular candles, making them fairly priced compared to other brands like Yankee or Bath & Body Works.
The fruit-scented candles are crafted to provide a unique aromatic experience. The scent is a blend of tantalizing aromas, including orange, strawberry, green apple, peach, and lemon. The middle notes are a delicate mix of dewy muguet, jasmine, and wood rose, while the base is a seductive combination of amber and white musk.
Foreverwick Candles also offers aromatherapy candles made from all-natural organic soy wax and infused with luxurious oils and extracts. These candles are said to provide a truly indulgent scent experience and are perfect for gifts or self-care.
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Frequently asked questions
Foreverwick Candles is a real company based in Chicago, IL, that sells candles with diamonds inside. The company has a rating of 1.8/5 on Trustpilot, with many customers reporting issues with shipping and customer service.
Foreverwick Candles are fruit-scented soy candles that contain small, genuine diamonds. The company claims that burning the candle during special moments creates everlasting memories.
Foreverwick Candles are priced at around $50, which is comparable to other candle brands such as Yankee and Bath & Body Works. However, some customers have criticised the company for always claiming to have sales, making it unclear if customers are getting a good deal.
Yes, Foreverwick Candles are made with natural cotton wicks and scented wax, producing a clean burn. However, it is important to follow safety instructions when burning any candle, such as keeping it away from flammable materials and monitoring the burn time.
