Tyler Brooks
Jewelry Candles is a company that sells candles with rings or other pieces of jewellery hidden inside. The company has received mixed reviews, with an average rating of 2.3 out of 5 stars on Trustpilot. While some customers have praised the product and its scent, others have complained about issues with customer service, delayed shipments, deceptive pricing, and poor-quality candles. The Better Business Bureau (BBB) has also received multiple complaints about the company, and it is not BBB-accredited. Jewelry Candles has also been accused of false advertising, with some customers reporting that their orders took much longer to arrive than promised. Given the mixed reviews and complaints, it is advisable for potential customers to exercise caution when considering purchasing from Jewelry Candles.
| Characteristics | Values |
|---|---|
| Trustpilot Rating | 2.3/5 |
| BBB Accreditation | No |
| ScamAdviser Trust Score | Very Low |
| Scent Variety | 86 |
| Scent Intensity | Light |
| Ring/Jewelry Quality | High |
| Customer Service | Poor |
| Shipping | Delayed |
| Pricing | Deceptive |
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What You'll Learn
- Jewelry Candles has a low Trustpilot score of 2.3/5
- The company has a very low trust score on ScamAdviser, indicating potential scam activity
- Customers have reported issues with poor customer service, including unresponsive emails and delayed shipments
- There are complaints about deceptive pricing practices, with some customers feeling that they have been scammed
- Some customers have reported receiving the wrong product or no product at all
Jewelry Candles has a low Trustpilot score of 2.3/5
In addition to the issues with shipping and customer service, there are also concerns about the value of the products. Some customers feel that the candles are overpriced and do not match the advertised value. One reviewer mentioned that they found similar products at a fraction of the cost. This inconsistency in pricing across different websites has led to accusations of deceptive practices and concerns about the integrity of the company.
The quality of the candles has also been called into question. Some customers have reported receiving the wrong product or finding cash instead of jewelry inside their candles. In addition, some have complained about weak fragrances and poor burn quality. However, there are also positive reviews, with customers praising the scent and uniqueness of the product.
It's important to note that Jewelry Candles is not BBB accredited and has unresolved complaints registered with the Better Business Bureau (BBB). The company has been accused of ignoring customer complaints and failing to resolve issues. Given the mix of reviews and the low Trustpilot score, customers are advised to exercise caution when purchasing from Jewelry Candles. While some people have had positive experiences, there are also reports of problems with the company's products, pricing, shipping, and customer service.
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$24.94 $28.93
The company has a very low trust score on ScamAdviser, indicating potential scam activity
Jewelry Candles is a company that sells candles with rings or other pieces of jewellery hidden inside. The company also offers bath bombs, wax melts, and soaps, which also contain surprise pieces of jewellery. The company has received mixed reviews online. While some customers have praised the product, reporting that the candles smell good and are of high quality, others have criticised the company for false advertising, poor customer service, deceptive pricing, and low-quality products.
Furthermore, there have been reports of unresponsive customer service. Some customers who attempted to contact the company about their orders reported that their emails went unanswered and that they were unable to get in touch with the company by phone. In some cases, customers were asked to provide their bank information when trying to resolve issues with their orders, which is concerning and could indicate potential scam activity.
There have also been complaints about deceptive pricing practices, with customers reporting that the advertised value of the products did not match their actual value. For example, one customer claimed that they ordered three candles for $100, but the candles were not worth more than $25 each. Other customers have reported similar concerns about inflated prices, with some reporting that the same or similar products can be found elsewhere at a much lower cost.
In addition to issues with delivery, customer service, and pricing, there have also been reports of poor-quality products. Some customers have complained that the candles have weak fragrances or that the items inside the candles are incorrect or missing altogether. For instance, one customer ordered two candles with specific types of jewellery inside, but received candles with cash inside instead. Another customer reported receiving a pink soap instead of the green soap they had ordered.
Given the low trust score on ScamAdviser and the numerous customer complaints about potential scam activity, deceptive pricing, poor customer service, and low-quality products, it is advisable to exercise caution when considering purchasing from Jewelry Candles. While some customers have had positive experiences with the company, there are also many reports of issues and concerns about potential scam activity.
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Customers have reported issues with poor customer service, including unresponsive emails and delayed shipments
Jewelry Candles is a company that sells scented candles with jewellery inside. They have a wide variety of scents available and also offer bath bombs, wax melts, and soaps, all containing a hidden piece of jewellery. The company has received mixed reviews, with an average rating of 2.3 out of 5 stars on Trustpilot. While some customers have praised the product, others have reported issues with poor customer service, including unresponsive emails and delayed shipments.
Some customers have reported that their orders took much longer than the advertised 5-7 days to arrive, and when they tried to contact customer support via email, they did not receive any response. In some cases, customers were asked for their bank information when they called the company's phone number. Others have reported issues with deceptive pricing practices, where the advertised value of the product did not match the actual value received. There have also been complaints about the quality of the candles, including weak fragrances and incorrect items inside the candles.
The Better Business Bureau (BBB) has received multiple complaints about Jewelry Candles, including reports of unresolved issues. The company is not BBB-accredited, and the BBB has advised consumers to exercise caution when dealing with this business. Similarly, ScamAdviser has given the company a very low trust score, indicating potential scam activity.
Overall, while Jewelry Candles offers an interesting concept with its jewellery-embedded candles, the company has received numerous complaints about its customer service, shipping, pricing, and product quality. Potential customers should be aware of these issues and exercise caution when considering purchasing from Jewelry Candles.
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There are complaints about deceptive pricing practices, with some customers feeling that they have been scammed
Jewelry Candles has received several complaints about deceptive pricing practices, with some customers feeling scammed by the company. The company has a rating of 2.3/5 on Trustpilot, with some reviewers highlighting issues with false advertising and scam-like practices.
One customer reported that they felt compelled to take action due to the company's manipulative pricing strategies. They observed that Jewelry Candle consistently prices their items at inflated rates, often exceeding $20 per candle, with some similar products advertised within the same price range of $10 to $7,500. This inconsistency raises concerns about the integrity of the pricing and the value of the items. Such pricing tactics create a false sense of urgency and value, leading customers to believe they are purchasing a premium product when they are not.
Another customer reported that they received three candles for $100, which included jewelry and a website to have the items appraised. However, when they tried to access the website, it did not work, and they felt that the company was ripping them off as the candles did not seem worth the price paid.
There are also reports of customers receiving incorrect items, such as cash instead of the specified type of jewelry, and issues with weak fragrances and delayed shipments. The company has been unresponsive to some of these complaints, leaving many issues unresolved.
Given these complaints and the low trust score assigned by ScamAdviser, indicating potential scam activity, customers are advised to exercise caution when purchasing from Jewelry Candles.
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Some customers have reported receiving the wrong product or no product at all
On Sitejabber, one customer reported that they ordered two candles with specific types of jewelry inside, but the company shipped them candles with cash inside. Another customer ordered six candles for their teens for Christmas, and all of them only had a $2 bill inside. The customer was very upset and said they would never order from the company again.
It is important to note that there are also positive reviews of the company, with some customers reporting that they received their orders on time and were happy with the products. However, the presence of negative reviews highlighting issues with receiving the wrong product or no product at all suggests that there may be some legitimacy to these concerns.
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Frequently asked questions
Jewelry Candles is a legitimate company, but it is not BBB accredited and has a low trust score according to ScamAdviser.
Jewelry Candles offers a wide variety of scented candles with different types of jewellery, allowing customers to personalise their purchases. However, some customers have complained about receiving the wrong product, weak fragrances, and issues with the quality of the jewellery.
Jewelry Candles has a rating of 2.3 / 5 on Trustpilot, with some customers reporting issues with false advertising, delayed shipments, and poor customer service.
Yes, there are other companies that sell similar products, such as "Jewelry in Candles" and "Diamond Candle".
The price of Jewelry Candles' products varies depending on the platform, with prices ranging from $2 to $2500, and some similar products advertised for as much as $7500.
