Maddie James
DD Brand Candles were sold by CoScentrix and Hobby Lobby. In 2014, CoScentrix recalled DD candles due to reports of the candle's surface igniting, injury, and property damage. The recall involved single-wick DD candles sold in Mason jars, decorative jars, coffee tins, and holiday-themed jars in various fragrances and colors. Consumers were advised to stop using the affected candles and return them for a refund or store credit.
| Characteristics | Values |
|---|---|
| Brand | D.S. & DURGA |
| Jar size | 5-ounce, 12-ounce, 10-ounce, 20-ounce, 13-ounce |
| Jar type | Mason jars, decorative jars, coffee tins, holiday-themed jars |
| Lid type | Metal |
| Lid colour | Silver, grey |
| Logo | DD inside a floral wreath |
| Logo placement | On the lid, on the jar |
| Fragrance information placement | Printed directly on the jar, on a hang tag attached to the mouth of the jar |
| SKU number placement | On a label on the underside of the jar |
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What You'll Learn
DD candles recalled due to safety concerns
The DD-branded candles were recalled in 2015 due to safety concerns. The Consumer Product Safety Commission (CPSC) issued a recall for certain candles sold exclusively at Hobby Lobby. About 256,000 DD-branded candles posed a fire hazard as high flames could ignite the surface of the wax.
The recall involved four types of DD-branded single-wick candles: Mason jars in 5- and 12-ounce sizes, decorative jars in 10- and 20-ounce sizes, 13-ounce coffee tins, and 13-ounce jars with a holiday theme. The candles were sold in a variety of fragrances and colors. The 5-ounce Mason jars are 2.25 inches wide by 3.75 inches high, and the 12-ounce Mason jars are 3 inches wide by 5 inches high. The jars have metal or grey lids, with the DD logo and the word "Handcrafted" in raised letters on the front. The candle fragrance and size are printed on a hang tag attached to the mouth of the jars.
Consumers were instructed to immediately stop using the affected candles and return them to the nearest Hobby Lobby store. Those with a receipt would receive a full refund, while those without one would be issued a store credit. Online purchasers were advised to contact CoScentrix for instructions on returning the product.
Prior to the 2015 recall, there had been two previous recalls of DD-branded candles. In April 2014, about 126,000 candles sold in tins were recalled, and in November 2014, about 256,000 candles sold in jars and tins were recalled. Following the 2015 recall, CoScentrix received one additional report of a candle's surface igniting and no new reports of injuries or property damage. In total, across the three recalls, there were 31 reports of candle surface ignitions, one injury, and 10 reports of property damage.
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D.S. & DURGA is a candle brand
D.S. & DURGA is a luxury candle brand that offers a wide selection of scented candles. The brand was founded by David Moltz and Kavi Ahuja Moltz (aka Durga), and its fragrances are born of exploration, research, and experimentation. David and Kavi met in New York, where Kavi, who is in charge of the artistic and design side of the brand, inspired David to combine unexpected smells, drawing on her Indian roots.
The D.S. & DURGA line includes scented luxury candles infused with the brand's best fragrances, as well as some unreleased scents. The candles are designed to transform any environment into an unforgettable olfactory experience. For example, the Concrete After Lightning Candle blends jasmine with other aromas to create a unique fragrance that differs depending on the environment. The Portable Fireplace Candle, on the other hand, offers a cosy, woody scent that evokes a sense of ancient longing for warmth and countryside holidays.
The packaging and presentation of D.S. & DURGA fragrances are carefully designed by Kavi to convey an important message. The boxes are made from recyclable paper, and the formulas are 100% vegan. Proper wick trimming is recommended to prolong the life of the candles.
D.S. & DURGA candles are featured on the r/LuxuryCandles subreddit, where users can find reviews, recommendations, and discussions about premium candle brands. The brand is mentioned alongside other upscale candle companies such as Trudon, Diptyque, Fornasetti, Le Labo, and Joya.
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DD candle varieties recalled
In 2014, CoScentrix recalled about 256,000 DD-branded candles sold in jars and tins. The recall involved four types of single-wick candles: Mason jars in 5- and 12-ounce sizes, decorative jars in 10- and 20-ounce sizes, 13-ounce coffee tins, and 13-ounce holiday-themed jars. The candles were sold in a variety of fragrances and colours.
The 5-ounce Mason jars are 2.25 inches wide by 3.75 inches high, while the 12-ounce Mason jars are 3 inches wide by 5 inches high. The jars have plain metal or grey lids, with the DD logo and the word "Handcrafted" in raised letters on the front. The candle fragrance and size are printed on a hang tag attached to the mouth of the jars. The 10-ounce decorative jars are 4 inches wide by 3 inches high, and the 20-ounce jars are 5 inches wide by 4 inches high.
The 13-ounce holiday candle jars are 3.75 inches wide by 4 inches high and have metal lids with the DD logo in raised letters on the top. The DD logo is inside a floral wreath, and the fragrance and size are printed directly onto the front of the jar in silver. The SKU number is on a label on the underside of each container.
The following fragrances and SKU numbers of the 13-ounce holiday candle jars are being recalled:
- Apple Brown Betty – 746776
- Blackberry Jam – 706622
- Black Peppercorn – 713982
- Candied Pecans – 760520
- Candy Apple – 747204
- Caramel Popcorn – 755595
- Cotton Candy – 748335
- Eucalyptus Sage – 713784
- Neapolitan Ice Cream – 0706093
- Red Velvet Cake – 704841
- Root Beer Float – 752972
Consumers should immediately stop using the recalled candles and return them to the nearest Hobby Lobby store. Those with a receipt will receive a full refund, while those without will be issued a store credit. Online purchasers should contact CoScentrix for instructions on returning the product.
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DD candle features and design
The DD brand of candles offers a variety of options in terms of size, fragrance, and design. The candles are packaged in Mason jars, decorative jars, and tins, with single wicks and an assortment of colours and fragrances. The DD logo is prominently displayed on the packaging, with the word "Handcrafted" in raised letters.
The 5-ounce Mason jar candles are 2.25 inches wide and 3.75 inches high, while the 12-ounce Mason jars are wider at 3 inches and taller at 5 inches. These jars feature plain metal lids, with the DD logo and fragrance information presented on a hang tag attached to the jar's mouth.
The 13-ounce holiday-themed jars, including the recalled Holiday candle jars, feature a more decorative design. These jars are 3.75 inches wide and 4 inches high, with metal lids adorned with the DD logo in raised letters. The fragrance, size, and a floral wreath design are printed directly on the front of the jar in silver.
The 10-ounce decorative jars are smaller, measuring 4 inches in width and 3 inches in height. While the specific design elements of the 10-ounce and 20-ounce decorative jars are not mentioned, they are likely to feature similar branding and design aesthetics as the other candles in the DD brand.
Overall, the DD brand of candles appears to prioritise a consistent and recognisable design, with the DD logo featured on all packaging. The use of metal lids and decorative elements like raised letters and floral wreaths adds a touch of elegance to the candles' overall presentation. The size and fragrance information is clearly displayed, ensuring that customers can make informed choices.
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DD candle refund and return policy
In 2015, the Consumer Product Safety Commission (CPSC) issued a recall for DD-branded candles due to safety concerns. The recall affected various types of DD-branded single-wick candles sold in jars and tins, including Mason jars, decorative jars, coffee tins, and holiday-themed jars. These candles were found to have the potential to ignite, leading to property damage and injuries.
If you have purchased any of the recalled DD-branded candles, it is important to follow the refund and return policies outlined by the CPSC and the manufacturer, CoScentrix. Here is a detailed guide on the refund and return policy for the recalled DD-branded candles:
Returning the Recalled Candles
Consumers who have purchased the affected DD-branded candles are instructed to immediately stop using them. The candles should be returned to the nearest Hobby Lobby store. It is important to note that these candles were sold at Hobby Lobby stores nationwide and online at HobbyLobby.com from June 2014 through October 2014, for between $6 and $20.
Receipt Availability
If you have the receipt for the recalled DD-branded candle, you are eligible for a full refund. Simply bring the candle and the receipt to your nearest Hobby Lobby store to receive your refund.
Lack of Receipt
In the case that you do not have the receipt, you can still return the candle. However, instead of a refund, you will be issued store credit. Ensure that you bring a valid picture ID, such as a driver's license, state photo ID, passport, or military ID. The ID will be entered into the refund verification system, and your return will be subject to system approval.
Online Purchases
For those who purchased the recalled DD-branded candles online, you should not return the candles to Hobby Lobby. Instead, contact CoScentrix directly for instructions on returning the product and receiving your refund. You can reach CoScentrix toll-free at (888) 298-2722 from 8 a.m. to 5 p.m. PT, Monday through Friday. Alternatively, visit their website at www.coscentrix.com and click on "Product Recall Info" or "Recall Information" at the bottom of the page.
Safety Precautions
While returning the candles, it is important to handle them with care and ensure they are not damaged or altered in any way. The recall was issued due to the potential for the candle's surface to ignite, so take the necessary precautions during transport to prevent any accidents.
Additional Information
For more detailed information about the specific SKUs, fragrances, and sizes of the recalled candles, refer to the CPSC's recall notice. It is important to cross-check the information on the candle you have purchased with the notice to ensure it is part of the recall. Additionally, keep in mind that the refund and return policies outlined here are specific to the recalled DD-branded candles and may differ from the standard policies of Hobby Lobby or CoScentrix for non-recalled items.
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Frequently asked questions
DD is a brand of candles manufactured by CoScentrix.
DD candles are single-wick candles sold in Mason jars, decorative jars, and tins. They come in a variety of fragrances and colours.
DD candles were sold at Hobby Lobby stores nationwide and online at HobbyLobby.com from June 2014 through October 2014. They were priced between $6 and $20.
No, they are not safe. CoScentrix has received multiple reports of the candle's surface igniting, resulting in property damage and injuries. A recall of DD candles was issued in 2015.
