Ben Carter
The Magic Candle Company offers a subscription service called the Magic Candle Box, which delivers a new 7.25 oz candle each month. The company ships subscription boxes between the 1st and 4th day of every month. Shipping rates vary depending on weight and location, and the company offers international shipping to select countries, including Canada and the United Kingdom. Customers can also purchase Magic Delivery Protection, which covers replacement shipments for lost, stolen, or damaged orders.
| Characteristics | Values |
|---|---|
| Shipping destinations | USA, Canada, and the United Kingdom |
| Shipping carriers | UPS, FedEx, USPS Ground, USPS Priority Mail, FedEx Express 2 Day, UPS Worldwide, USPS International Mail, and FedEx Express |
| Shipping rates | Vary depending on weight and destination; calculated at checkout |
| Subscription box shipping date | 1st-4th day of each month |
| Subscription box shipping frequency | Monthly |
| Shipping protection | Magic Delivery Protection offered at checkout for domestic shipments within the USA; covers one replacement shipment for lost, stolen, or damaged orders |
| Customs duties and fees | Borne by the recipient for international shipments |
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What You'll Learn
- Magic Candle Company ships domestically within the USA and internationally to Canada and the UK
- Shipping rates vary depending on weight and location
- Orders are shipped within 3-5 business days on average
- The company offers a Magic Delivery Protection service that covers lost, stolen or damaged shipments
- Subscriptions are shipped between the 1st and 4th day of every month
Magic Candle Company ships domestically within the USA and internationally to Canada and the UK
The Magic Candle Company offers a delightful range of scented candles, wax melts, room sprays, and more, that evoke the magical scents of your favourite vacation destinations. The company ships its products domestically within the USA and internationally to Canada and the UK.
For domestic shipments within the USA, the company uses standard shipping carriers like UPS, FedEx, and USPS Ground. Priority shipments within the USA are delivered via USPS Priority Mail or FedEx Express 2-Day. The Magic Candle Company also offers a Rush My Order service, which expedites the shipping process by moving the order to the front of the fulfilment queue, ensuring it ships out the next business day.
International shipments to Canada and the UK are handled through UPS Worldwide, USPS International Mail, and FedEx Express services. It's important to note that international recipients may be subject to additional import taxes, customs duties, and fees, which are determined by their country's customs policies. These charges are the responsibility of the recipient.
The Magic Candle Company is committed to ensuring the safe delivery of its products. They offer Magic Delivery Protection, which provides added peace of mind for customers. This optional service covers the reshipment of orders in the rare event that a package is lost, stolen, or damaged during transit. While not mandatory, Magic Delivery Protection is a valuable safeguard for customers, especially for those residing in areas with higher risks of package loss or theft.
The company typically ships new subscription boxes between the 1st and 4th day of each month. Orders are usually processed within 3-5 business days, but this timeframe may be extended during periods of high order volume, such as the holiday season.
With its enchanting range of products, the Magic Candle Company brings the magic of scent to customers both domestically and internationally, sharing the joy of cherished vacation memories with every shipment.
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Shipping rates vary depending on weight and location
Shipping rates for the Magic Candle Box vary depending on the weight of the shipment and the location it is being shipped to. The Magic Candle Company ships to any location within the USA from its factory in Orlando, Florida, and also offers international shipping to certain countries, such as Canada and the United Kingdom.
For domestic shipments within the USA, the company uses UPS, FedEx, and USPS Ground. The cost of shipping is calculated during the checkout process, with the website determining the rate based on the weight of the package and the zip code of the delivery address. This allows customers to see the shipping cost before completing their purchase.
For international shipments, the company uses UPS Worldwide, USPS International Mail, and FedEx Express services. The cost of shipping internationally is also calculated during checkout, taking into account the weight of the package and the country of delivery. International shipments may be subject to additional charges, such as import taxes, customs duties, and fees, which are levied once the shipment reaches the recipient's country. These charges must be borne by the recipient and can vary depending on the customs policies of the specific country.
The Magic Candle Company offers Magic Delivery Protection as an add-on service for both domestic and international shipments. This service provides protection in the event that a shipment is lost, stolen, or damaged during transit. While this service incurs an additional cost, it ensures that the company will reship the order if any of these issues arise.
It's important to note that shipping rates can be influenced by various factors beyond weight and location, such as shipping speed, package dimensions, and fluctuations in fuel costs or currency exchange rates. These dynamic factors can impact the final shipping cost, and customers are advised to use online shipping rate calculators to estimate their shipping expenses accurately.
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Orders are shipped within 3-5 business days on average
The Magic Candle Company ships to any location within the USA from its factory in Orlando, Florida. It also offers international shipping to certain countries, including Canada and the United Kingdom. The company strives to ship orders as quickly as possible, and on average, customers can expect their orders to be shipped within 3-5 business days. However, this timeframe may be extended during periods of high order volume, such as the holiday season.
The shipping speed selected at checkout does not affect the fulfilment time. Instead, it determines how fast the package will arrive once it has been shipped. Customers who require their orders sooner can select the "Rush My Order" service at checkout, which will prioritise their order for shipping on the next business day.
The cost of shipping varies depending on the weight of the shipment and the destination. The Magic Candle Company's website calculates shipping costs during the checkout process, providing transparency to customers before they complete their purchases. Additionally, free shipping within the USA is offered for orders above a certain amount. However, for extremely remote areas within the United States, shipping carriers may impose significant surcharges, and the company reserves the right to cancel and refund orders if customers are unwilling to pay the additional charges.
The Magic Candle Company offers Magic Delivery Protection, which safeguards shipments against loss, theft, or damage during transit. This service is available for domestic shipments within the USA and can be added at checkout. If issues arise with a shipment, the company recommends first contacting the local post office or FedEx and then reaching out to their customer support team for assistance.
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The company offers a Magic Delivery Protection service that covers lost, stolen or damaged shipments
The Magic Candle Company offers a subscription box called the Magic Candle Box, which includes a new 7.25 oz candle each month. The company ships its subscription boxes between the 1st and 4th of every month. For example, if a customer starts a subscription on April 1st, their first box will ship on May 1st.
The Magic Candle Company ships to any location within the USA from its factory in Orlando, Florida. Additionally, the company offers international shipping to select countries, including Canada and the United Kingdom. Shipping rates are calculated based on the weight of the shipment and the destination, and customers can view these rates during the checkout process.
To enhance the customer experience, the Magic Candle Company provides a Magic Delivery Protection service. This service offers peace of mind by covering lost, stolen, or damaged shipments. If a customer's package is lost, stolen, or damaged during transit, the company will reship the order once per order. It is important to note that Magic Delivery Protection is only available for domestic shipments within the USA, and it does not offer refunds but provides replacement shipments.
The Magic Delivery Protection service is an optional add-on at checkout. Customers who choose not to opt for this service should be aware that the Magic Candle Company is not responsible for lost, stolen, or damaged shipments, as outlined in their Terms and Conditions. However, the company will still assist customers by filing a claim with the shipping carrier.
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Subscriptions are shipped between the 1st and 4th day of every month
The Magic Candle Company® offers a monthly subscription service for its Magic Candle Box, which includes a new 7.25 oz candle each month. The subscription boxes are shipped between the 1st and 4th day of every month. This means that if you start your subscription anytime during the month of April, your first box will ship on May 1st.
For instance, if you start a subscription on April 1st, 15th, or 28th, your first box will be shipped on May 1st. This consistent shipping schedule ensures that subscribers receive their new candle selections at the beginning of each month.
The Magic Candle Company ships its products within the USA from its factory in Orlando, Florida, and also offers international shipping to select countries, including Canada and the United Kingdom. Shipping rates are calculated based on weight and location, and subscribers can view these rates during the checkout process.
In addition to the Magic Candle Box, the company also offers the Enchanted Fragrance Oil Box and the Magic Fragrance Box®, providing a range of scented products to enhance your environment and evoke memories of cherished vacations.
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Frequently asked questions
Orders normally ship within 3-5 business days, but this timeframe can be longer during busy periods such as the holiday season.
Your first subscription box will ship on the 1st of the month after you place your order. After that, your subscription box will ship between the 1st and 4th day of every month.
Shipping rates depend on the weight of the shipment and the zip code or country it is going to. You can see the shipping price on the cart page after entering your shipping address.
