Chloe Adams
Diamond Candles are shipped from the company's warehouse. During busy seasons, orders can take 1-4 business days to ship out, but generally, orders ship within 1-2 business days. The company uses multiple carriers, including USPS and FedEx, interchangeably. Standard shipping time is 5-10 business days, but there are longer transit times for destinations outside the contiguous US, Alaska, and Hawaii.
| Characteristics | Values |
|---|---|
| Shipping Carriers | USPS, FedEx |
| Shipping Days | Monday to Friday |
| Shipping Time | 1-2 business days |
| Standard Shipping Time | 5-10 business days |
| Shipping Cost | $7.95 for 1 candle, plus $1.00 for each additional candle |
| Shipping to PO Boxes | Only standard shipping is available |
| Shipping to Alaska and Hawaii | Additional charges and longer delivery time |
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What You'll Learn
Diamond Candles uses USPS and FedEx interchangeably
Diamond Candles offers standard shipping, which takes 5-10 business days in transit after the order has been shipped. The company ships to PO boxes, but only offers standard shipping for these addresses. Expedited shipping is not available for PO boxes.
In some locations, USPS will deliver packages on Saturdays, and during holidays, shipping companies may deliver on Sundays. If a customer orders more than one candle, they may receive their order in multiple shipments and possibly on different days. Diamond Candles ships to Alaska and Hawaii, but additional shipping charges will apply, and delivery may take longer.
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Orders ship within 1-4 business days
Diamond Candles uses multiple carriers, including USPS and FedEx, interchangeably. The company ships to PO boxes but can only offer standard shipping for these addresses. Expedited shipping is not available for PO boxes.
During busy seasons, orders typically ship out within 1 to 4 business days. Standard shipping usually takes 5-10 business days in transit after the order has been shipped. However, there may be longer transit times for destinations outside the contiguous US.
If you order multiple candles, they may arrive in multiple shipments and possibly on different days. If you receive only part of your order, Diamond Candles asks that you wait another 24-48 hours to see if a second shipment arrives before contacting their customer support team.
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Standard shipping is 5-10 business days
Diamond Candles offers standard shipping for retail customers, which takes 5-10 business days. This means that packages are typically delivered Monday through Friday, although USPS may deliver packages on Saturdays in some locations and, during holidays, shipping companies may deliver on Sundays in limited areas.
The time it takes for an order to be processed and shipped out from the Diamond Candles warehouse varies. Typically, orders ship out within 1-2 business days of being placed. However, during busy seasons, it can take up to 4 business days for an order to be processed and shipped. Therefore, the total time from placing an order to receiving the package can vary depending on the season and the day of the week the order is placed.
If you order more than one candle, you may receive them in multiple shipments and possibly on different days. If you receive only part of your order, Diamond Candles asks that you wait 24-48 hours to see if a second shipment arrives before contacting their customer support team. This is because they may have split your order into multiple shipments to get your candles to you faster.
Additionally, shipping times may be longer for destinations outside the contiguous US, such as Alaska and Hawaii, and additional shipping charges may apply.
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Multiple shipments may be used for large orders
Diamond Candles offers a range of shipping options for its customers, including standard and expedited shipping. Standard shipping typically takes 5-10 business days, while expedited shipping is faster but comes with additional charges per item. During busy seasons, orders may take 1 to 4 business days to ship out, and processing times can be as long as 2-4 business days before shipping.
For large orders, Diamond Candles may use multiple shipments to deliver the entire order. This means that customers may receive their candles on multiple days and in separate packages. If a customer only receives part of their order, Diamond Candles requests that they wait an additional 24-48 hours to receive any further shipments before contacting customer support. This policy ensures that customers receive their candles as quickly as possible, even if they are shipped separately.
The shipping options and policies of Diamond Candles aim to provide flexibility and convenience to its customers. By offering both standard and expedited shipping, customers can choose the option that best suits their needs and budget. Additionally, during busy seasons, Diamond Candles makes every effort to process and ship orders as efficiently as possible, even if it falls within a range of 1 to 4 business days.
While multiple shipments are typically used for large orders, it is important to note that shipping times may vary based on the weight, service, and location of the shipment. Wholesale customers, in particular, may experience variations in shipping times and costs due to these factors. Overall, Diamond Candles strives to provide timely and efficient delivery while accommodating the varying needs of its diverse customer base.
In conclusion, Diamond Candles' shipping policy, which includes the possibility of multiple shipments for large orders, reflects the company's commitment to customer satisfaction and flexibility. By offering various shipping options and adapting to fluctuations in demand, they ensure that customers receive their candles in a timely manner, even during busy seasons. As a result, customers can enjoy their unique and fragrant candles as soon as possible, enhancing their overall experience with the brand.
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Shipping costs vary by service and location
Diamond Candles uses multiple carriers, including USPS and FedEx, interchangeably. The company ships to PO boxes, but only offers standard shipping for these addresses—expedited shipping is not available. Shipping costs vary depending on the service chosen and the location to which the package is being delivered.
For retail customers, standard shipping time is 5-10 business days. Expedited shipping costs $7.95 for one candle and $1.00 for each additional candle. However, another source states that expedited shipping costs $9.95 for one item, with additional charges for each extra item. During busy seasons, orders may take 1 to 4 business days to ship out.
Shipping for wholesale customers is calculated based on weight, service, and location. For deliveries to Alaska and Hawaii, additional charges apply, and delivery may take longer. Similarly, deliveries outside the contiguous US will experience longer transit times.
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Frequently asked questions
Diamond Candles are shipped from the company's warehouse.
During busy seasons, Diamond Candle orders typically ship out within 1 to 4 business days. Otherwise, orders ship out within 1 to 2 business days.
Standard shipping time for Diamond Candles is 5-10 business days.
Yes, Diamond Candles does ship to PO boxes. However, only standard shipping is available for PO boxes.
Diamond Candles requires photos of the broken candle and may ask for pictures of the packaging and/or box it was shipped in. You must email these photos to [email protected] and not throw anything away until you have received a new order or a refund.
