Tyler Brooks
Spireside Candles is a company that offers handmade candles and wax melts with unique fragrances. The company gained popularity for its creative scent combinations, such as Ghostly Castle, Enchanted Library, and Fall in a Jar. However, in recent years, Spireside Candles has faced some criticism from customers due to significant price increases and changes in shipping costs. While some loyal customers continue to appreciate their unique offerings, others have expressed disappointment and explored alternative brands. The discussion around Spireside Candles' pricing and alternatives can be found on platforms like Reddit and Etsy, where customers share their thoughts and recommendations.
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What You'll Learn
Spireside's unique scents, including Ghostly Castle and Enchanted Library
Spireside offers a range of unique candle scents, including two of its most popular fragrances, Ghostly Castle and Enchanted Library.
Ghostly Castle is a cornerstone scent that encapsulates the brand. It is described as having a sweet, slightly masculine, and most of all, spooky aroma. The candle's fragrance notes include musty carpets, dusty furnishings, and graveyard grasses, creating an ancient and mysterious atmosphere. The scent is said to transform when lit, evoking the smell of an old, musty manor with a hint of decay.
Enchanted Library, on the other hand, is a bibliophile's dream. It blends the scent of aged library books, wild roses, and worn leather covers, creating a warm and comforting fragrance. The aroma of aged paper and leather captures the essence of a mysterious library, while the rose adds a hint of floral and a touch of warmth. The scent is described as powerful yet relaxing, with a strong throw that fills the room.
Both of these scents offer a unique and captivating olfactory experience, with Ghostly Castle transporting you to a ghostly realm and Enchanted Library evoking the magic of reading and fairy tales.
Spireside's candles are handmade with natural soy wax and essential oils, ensuring a high-quality fragrance experience. The brand offers a Subscribe and Save option for customers to ensure they continue to receive their favourite fragrances.
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The price increases of Spireside candles
Spireside Candles has increased the prices of its products, including its melts, to the point where some customers have decided to stop purchasing from the company. The price hikes have been described as drastic and ridiculous, with customers expressing disappointment and frustration over the changes. One customer noted that they started buying Spireside candles when they were priced at $12, and the price gradually increased to $16, $18, and eventually $28 for an 8oz candle. This particular customer also mentioned that the candle did not last as long as advertised.
The price increases have led to comparisons with other candle companies, with some customers finding similar scents and aesthetics at lower price points. Shipping costs have also been mentioned as a concern, with the savings offered through subscriptions not considered significant enough to offset the overall cost.
Despite the price increases, some customers remain loyal to Spireside Candles due to their unique fragrances. Scents like "Ghostly Castle," "Bootique Hotel Lobby," "Ghostly Gardens," and "Enchanted Library" have been highlighted as favourites. The company also offers subscription boxes with a 15% discount, featuring a mix of bestsellers, new releases, and seasonal favourites.
Spireside Candles has a strong following, with customers appreciating the quality and uniqueness of their products. However, the price increases have been a point of contention, leading some customers to seek alternatives or cancel their subscriptions. The company's pricing strategy may impact its customer retention and competitiveness in the market.
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The subscription model and its discounts
Spireside Candles offers a subscription model that allows customers to save money on their purchases. The subscription model includes a discount ranging from 15% to 20% on their unique, high-quality candles. This discount can be significant, especially for those who regularly purchase Spireside products. The subscription is commitment-free, allowing customers to modify or cancel their subscriptions at any time through their online accounts.
The subscription model provides customers with access to a variety of Spireside's fragrances, including their bestsellers, new releases, and seasonal favourites. Subscribers can also take advantage of free shipping, which further enhances the value of the subscription. Additionally, Spireside occasionally offers promotions and sales, such as a 20% off sale around holidays, providing additional discounts for subscribers.
While the subscription model offers discounts and convenience, some customers have expressed concerns about the overall value. Some long-time customers have noted that the subscription discounts are not substantial enough, especially when considering the increased shipping costs. There is also a sentiment that Spireside's prices have increased drastically, making it challenging to justify the expense, even with the subscription discount.
However, Spireside's subscription model can still be advantageous for those who are loyal to the brand and appreciate the convenience of regular deliveries. The ability to modify and cancel subscriptions provides flexibility, ensuring customers can manage their purchases according to their preferences and budgets. Spireside's commitment to using high-quality materials and ingredients, as well as their unique fragrance offerings, continue to attract subscribers despite the price increases.
In conclusion, the subscription model offered by Spireside Candles provides customers with a way to save money and enjoy their favourite fragrances without the commitment. While there have been concerns about price increases and the perceived value of the subscription, the flexibility, convenience, and access to exclusive discounts and promotions continue to make it an attractive option for candle enthusiasts.
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Shipping costs and customer service
Spireside offers free shipping on orders over $175, which also come with a complimentary surprise double-wick candle. The company also offers a subscription service with a 15% or 20% discount, depending on the source. However, some customers have reported that the subscription discount does not cover the cost of shipping, which is around $10-$11.
Spireside has received mixed reviews for its shipping and customer service. Some customers have praised the company for its fast shipping and communication, with one customer reporting that their package arrived three days earlier than expected. On the other hand, other customers have expressed disappointment with the company's lack of loyalty to long-time customers, stating that the incentives for subscription members are not generous enough.
In addition to shipping costs, Spireside has also faced criticism for its drastic price increases. Some customers have noted that the prices have become prohibitively expensive, with an 8oz candle costing $28. This has led to some customers cancelling their subscriptions and seeking alternative candle brands that offer similar scents at more affordable price points.
Despite the concerns over shipping costs and price increases, Spireside maintains a commitment to using high-quality materials and ingredients for its handmade products. The company also offers a commitment-free subscription service, allowing customers to modify or cancel their subscriptions at any time.
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Customer reviews of Spireside candles
One customer review on Etsy says, "The candle I ordered shipped very quickly and smelled AMAZING. Looked just like in the picture. Very happy with this purchase and would order from this shop again!" Another Etsy review states, "Shipping and communication were so fast! They really went out of their way to get me this beautiful candle holder before I needed it!"
However, some customers have expressed concerns about the increasing prices of Spireside candles, with one reviewer on Reddit commenting, "I love Spireside but their drastic price increases have discouraged me from buying much." Another reviewer noted that while they enjoyed the candles, they felt the prices were "ridiculous" and that the candles did not last as long as advertised.
Despite the price concerns, many customers continue to appreciate the quality and uniqueness of Spireside candles, with one reviewer stating that they have "never smelled anything like Ghostly Castle in a candle" and another praising the company's commitment to customer satisfaction, saying, "You can tell that they really care about the customer and that they love what they do."
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Frequently asked questions
Spireside Candles is still in business, but there have been some concerns from customers about price increases and shipping costs.
Some popular Spireside Candles scents include "Ghostly Castle", "Enchanted Library", "Gothic Library", and "Bootique Hotel Lobby".
You can buy Spireside Candles directly from their website or from third-party sellers on Etsy.
Overall, the quality of Spireside Candles is well-regarded, with many positive reviews praising their unique scents and fast shipping. However, some customers have expressed concerns about the value for money due to price increases.
